Our Client, a well established organization is seeking for a qualified candidate to fill the position of Travel Consultant
Job description
- Do bookings
- Ensure each booking has a booking card
- Ensure all bookings are confirmed and re-confirmed
- Ensure all bookings have ticket numbers
- Ensure ticketing rules are followed.
- Ensure all tickets are authorized for by the client.
- Ensure going through the queue messages and advise clients on the status of bookings
- Do quotations to clients ensure they are properly typed/pasted and call/chat all clients to ensure they have received their emailed quotations
- Ensure the quotations are responded to immediately in case of delays then advice the client the intention to do so.
- Cancel all cancelled tickets on the computer system, punch them and forward them to accounts with the attached cancellation slip.
- Ensure that the organization is updated on all current fares from the airlines.
- Ensure all un-needed bookings are cancelled in the system to avoid no show fees.
- Be able to work independently with minimal to no supervision
- Be willing to work extra hours
- Be able to handle high volumes of tickets while maintain professional conduct at all times under pressure
- Always keep the clients engaged
Requirements
- Diploma in tours and travel
- IATA diploma (foundation)
- 5 years experience dealing with corporate clients
- Well spoken with excellent written skills
- Very presentable and mature
- Good experience with Galileo and Amadeus
- Trust worthy,
- Outgoing,
- Passionate & aggressive,
- Valid certificate of good conduct
All qualified candidates should send their applications including three referees, CVs and expected remunerations on or before 19th November, 2012 to info@ardenafrica.com.
The candidates should indicate the position applied for in the subject line.
Kindly do not apply if you do not meet the above requirements
