Role description
Responsible for innovation, project management, acquisition, usage, penetration and revenue generation through the services: Internet – IEW, Broadband, Messaging.
Key Responsibilities:
Acquisition targets and Revenue Growth
Voice Services Development
- Identify new Voice Services innovations that are potential revenue enhancers or contributors to brand differentiation
- Define the specifications of new services / applications
- Source/ develop ideal Voice Services partner/s for these services
Existing services
- Develop & Launch Voice Services that is relevant for the various regions/ circles
- Monitor existing services, make the necessary tweaks and changes to ensure standards and revenue
- Draw up and adhere to a fixed Voice Services calendar with special interest to Voice Services for red letter days
- Measuring product performance and identification of key levers of improvement - including design and analysis of relevant reports
- Superior usability and Cutting edge advertising solutions
- Build product loyalty amongst customers
- Consistent development and improvement of strategically sound, actionable and targeted marketing business plans centred around Voice Services marketing
Financial Management & Reporting
- Ensure internal collaboration, team work development and implementation of key Management routines within the team
- Ensuring appropriate feedback is given to enhance business understanding
- Accurate and timely reporting on revenue performance & budget expenditure on a monthly basis
- Participate in regular review of Voice revenue
- Manage the budget assigned to Voice Services Marketing
Strategic Planning
- Create and implement marketing & go to market strategy for Orange Voice Services
- Documented and approved strategies for Voice Services marketing and revenue.
- Enhance product strategy through the development of new and innovative products/services through the use of the internet and portals
Relationship Management:
Voice Services Promotion
Work with Voice Services owners / partners to create relevant and innovative Voice Services promotions within our medium as well as conventional media that can potentially enhance revenue or lead to brand differentiation
Input Voice Services details to circle VAS teams for localized promotions Relationship Management: Ensure that Orange-Voice Services partner relationships are healthy and mutually beneficial always.
Requirements:
- Education Background & Experience:
- Bachelors Degree or an advanced Diploma in a Business related field;
- 3 to 5 years hands on experience in Marketing Management and Excellent knowledge of Voice product management with specific focus on Voice charging systems.
Professional Knowledge:
- significant skills in project management and co-ordination.
- Experience in evaluating and implementing new technologies.
- Business knowledge particularly cash flows & financial justifications.
- Experience in vendor management, vendor selection and negotiation.
- Proficiency in Computer packages (e.g. MS Office…)
Professional Skills:
- strong individual and leadership skills
- He/She will also possess qualities and characteristic of a person interested in management potential.
- He/She must have the ability to understand in depth Industry / solution and services requirements and think holistically and yet focus on specific areas as necessary
- Excellent Negotiation and Presentation skills
- Excellent interpersonal and communication skills (Both oral and written).
- Customer Oriented
- High personal standard. Confident, self-assured, personable and presentable.
- Strong interpersonal and people skills
- Innovative and creative
- Highly organized, conscientious and detail oriented.
Professional Tools Used
- Laptop
- Handset
- Car / Mileage
Work conditions
- Shifts work: No
- Night Shift: No
- Work During Weekend: No
- Work "On-Call": No.
Deadline:22 September 2011
Application and employer's details
Company Name: Telkom Kenya
Address: http://www.orange-tkl.co.ke
